Installation on SAMSUNG device



    • Open Settings  

    • Select Connection or Networks and Internet  

    • Select SIM Manager or SIM Cards  

    • Select Add eSIM  

     

    • Scan the QR code or enter the manual activation code  

    • Follow the steps requested below  

    • Make sure your primary SIM card is deactivated (if you are already at your destination)

     

     

    APN configuration for ANDROID only: 

     

    eSIMs on ANDROID may require an APN configuration so that your phone knows which network to connect to. Here are the steps: 

     

    • Go to Settings - Connection - Mobile networks  

    • Make sure that ROAMING is activated  

    • Go to ACCESS POINT NAMES and click on + at the top right  

    • In NAME , enter the name of your destination country (this data is not important but cannot be left blank )  

    • In APN , enter globaldata without punctuation or anything else  

    • No data should be entered in the other fields.  

    • Click on the three dots at the top right and click on Save  

    • Go back and select the new network globaldata  

    • Restart your phone  

    • Your connection to the new network will be established within the next 15 to 30 minutes  

    REMINDER

    For your eSIM to work, roaming must be ENABLED.

    Technical Support: Click here  

     

      Québec e-SIM wishes you an excellent trip! 

    Choose your package today!