Installation on SAMSUNG device
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Open Settings
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Select Connection or Networks and Internet
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Select SIM Manager or SIM Cards
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Select Add eSIM
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Scan the QR code or enter the manual activation code
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Follow the steps requested below
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Make sure your primary SIM card is deactivated (if you are already at your destination)
APN configuration for ANDROID only:
eSIMs on ANDROID may require an APN configuration so that your phone knows which network to connect to. Here are the steps:
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Go to Settings - Connection - Mobile networks
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Make sure that ROAMING is activated
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Go to ACCESS POINT NAMES and click on + at the top right
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In NAME , enter the name of your destination country (this data is not important but cannot be left blank )
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In APN , enter globaldata without punctuation or anything else
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No data should be entered in the other fields.
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Click on the three dots at the top right and click on Save
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Go back and select the new network globaldata
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Restart your phone
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Your connection to the new network will be established within the next 15 to 30 minutes
REMINDER
For your eSIM to work, roaming must be ENABLED.
Technical Support: Click here
Québec e-SIM wishes you an excellent trip!